How We Prioritize Client Communication

Our Constant Communication Brings Peace Of Mind

With 80% of our Executors and Administrators residing Out-of-State and Out-of-Area, the LaRoche Team understands the importance of communication. To keep you updated on the progress of the property, we use online resources like Brivity, a platform that sends updates throughout the transaction, and DocuSign, which makes signing documents simple. With emails, texts, phone calls and online systems, we prioritize communication and provide you with peace of mind every step of the way.

Brivity – DAILY PROPERTY UPDATES

  • Online system that sends updates about the property, including the schedule of open houses, online marketing locations, the property’s custom website and market feedback from buyers & agents
  • Daily emails are sent with a list of previously completed tasks and upcoming activities and events
  • Brivity is simple to use and easy to access

DocuSign – MAKING SIGNATURES SIMPLE

  • Digital transaction management system that allows documents to be signed anytime, anywhere, on any device, securely and with confidence
  • Saves time by sending, signing and managing documents digitally
  • We provide this trusted system to our clients to make every approval digital and every transaction seamless

FedEx – OVERNIGHT SOLUTIONS

  • Pre-paid return postage and overnight delivery
  • Overnight access to important documents
  • Reliable, quick and comfortable
  • As an added convenience, we provide this service at NO COST to you

Mary Jo & Tai Lake

Out-of-State Executors, Hawaii

“You sent your package of information and there was no question of your integrity. You walked us through everything. What could have been a long, drawn out process went as smooth as possible. Your advice was spot on.”

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